A: There are several ways to answer your question. But I want to make sure I understand what you are asking. My specific concern is around what you mean by your use of the word "deal". If you mean "deal with people" in the sense that "how can I learn to put up with them?", then you will be fighting an uphill battle. The attitude and behaviors that this mindset will create will construe a different message than the one you may intend to convey.
Whereas if you have done something to break rapport and trust with another person and you genuinely want to rebuild that, then this too will be obvious in your behaviors and attitude. And then you can use specific rapport building techniques to build that trust back up.
So first you develop your mindset based on your intention. Then the attitude and behaviors line up with this mindset. Then you pace and lead and match and mirror their physiology, voice tone, breathing pattern and rate, their rate of speech and volume, and their predicates (visual, auditory, kinesthetic verbs--see, hear, feel, etc...).
Once you have a clear intention, then the rest of the process become mechanical steps to build rapport.
-Oz
